8 essential things

8 Essential Things Clients Wish You Would Give Them

This article was originally published in Andrew Sobel’s newsletter Client Loyalty. Over the last 15 years, I’ve interviewed over 1,000 senior corporate executives about ...
Sobel-MarApr2015

How to Know When a Client Is Taking Advantage of You

You may have heard this warning:  “Don’t give away too much when you meet with a prospect. They will steal your ideas and then go do the project themselves!” And, ...
Sobel article

7 Types of Difficult Clients and How to Win Them Over

Early in my consulting career I had a client who became downright abusive. When we first met he was relaxed, confident, professional, and even charming. But underneath that ...